Privacy Policy

PRIVACY POLICY

Effective Date: September 5, 2026

Gainesville Locally Owned (“GLO,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we may collect when you visit or use the GLO website and directory, how we use that information, when we may share it, and the choices available to you.

By using the GLO website or services, you acknowledge the practices described in this Privacy Policy.

Information We Collect

The information we collect depends on how you use GLO.

Information You Provide

You may voluntarily provide information when you:

• Create or manage a GLO account;
• Submit, claim, or update a business listing;
• Contact us;
• Submit a review, comment, photo, or other content;
• Sign up for communications from GLO; or
• Purchase a GLO service, advertising, or other paid offering.

Depending on what you do, this information may include your name, business name, email address, telephone number, business address, website address, and other information you choose to provide.

Business Listing Information

GLO is a public business directory. Information submitted for a business listing may be displayed publicly on the GLO website.

This may include the business name, business address or service area, telephone number, website, social-media links, hours, description, photographs, categories, and other business information submitted by the business or its representative.

Because directory listings are intended to help the public discover and contact local businesses, information included in a public listing should be considered public information.

Payment Information

If you purchase a paid GLO service, payment information may be processed by a third-party payment processor. GLO does not need to store your full payment card number to process your payment.

Payment processors may collect and process payment information according to their own privacy policies and terms.

Information Collected Automatically

When you visit our website, certain information may be collected automatically by our website, hosting provider, analytics services, security tools, or other technologies.

This may include:

• IP address;
• Browser and device information;
• Operating system;
• Pages visited;
• Referring website;
• Date and time of visits;
• General geographic information; and
• Information about how you interact with the website.

We may use this information to operate, secure, maintain, analyze, and improve GLO.

Cookies and Similar Technologies

GLO and certain third-party services may use cookies and similar technologies.

Cookies may be used to:

• Keep the website functioning properly;
• Remember certain preferences or settings;
• Understand how visitors use the website;
• Improve website performance and functionality;
• Help protect the website from abuse and fraudulent activity; and
• Measure the effectiveness of advertising or other promotional activities.

You can generally control or disable cookies through your web browser. Disabling cookies may affect the functionality of some portions of the website.

Analytics

GLO may use third-party analytics services, such as Google Analytics, to understand how visitors use the website.

Analytics services may collect information such as pages viewed, approximate location, browser and device information, and information about website interactions.

We use analytics information primarily to understand website traffic and improve GLO. Third-party analytics providers process information according to their own privacy policies and terms.

How We Use Information

We may use information we collect to:

• Operate and maintain GLO;
• Create, manage, and maintain user and business accounts;
• Publish and manage business directory listings;
• Provide services and customer support;
• Process payments and transactions;
• Respond to questions, requests, and communications;
• Send administrative or service-related communications;
• Send promotional communications when permitted and appropriate;
• Improve the website, directory, and services;
• Understand how visitors use GLO;
• Monitor and protect the security of the website and our users;
• Detect, prevent, and address fraud, abuse, or other violations of our policies;
• Enforce our Terms of Service and Acceptable Use Policy;
• Comply with legal obligations; and
• Protect the rights, property, and safety of GLO, our users, and others.

We will not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice when required.

Reviews, Comments, Photos, and Other Public Content

GLO may allow users and businesses to submit reviews, comments, photographs, and other content.

Information that you voluntarily submit for public display may be viewed, copied, shared, or otherwise used by others. We cannot control what third parties may do with information that you choose to make publicly available.

Please use care when deciding what personal information to include in a review, comment, photograph, business listing, or other publicly visible content.

Publicly posted content is also subject to GLO's Terms of Service and Acceptable Use Policy.

When We Share Information

We do not sell your personal information simply because you use GLO.

We may share information in the following circumstances:

Service Providers

We may share information with companies and individuals that provide services on our behalf, such as website hosting, payment processing, email delivery, analytics, security, technical support, and other business functions.

These providers receive information only as reasonably necessary to perform the services they provide to us.

Business Listings and Public Information

Information that you or a business representative voluntarily submit as part of a public GLO business listing may be displayed publicly through the GLO website.

Legal and Safety Reasons

We may disclose information when we reasonably believe disclosure is necessary to:

• Comply with applicable law, regulation, legal process, subpoena, or court order;
• Respond to a lawful request from a governmental authority;
• Investigate suspected fraud, abuse, or illegal activity;
• Enforce our agreements and policies;
• Protect the rights, property, or safety of GLO, our users, employees, or others; or
• Prevent or address security or technical problems.

Business Transfers

If GLO or substantially all its assets are sold, transferred, merged, reorganized, or otherwise involved in a business transaction, information we maintain may be transferred as part of that transaction, subject to applicable law.

Third-Party Websites and Services

GLO may contain links to websites, social-media pages, advertisements, or other services operated by third parties.

Those third parties have their own privacy policies and practices. GLO is not responsible for the privacy, security, content, or practices of third-party websites or services.

We encourage you to review the privacy policy of any third-party website you visit.

Your Choices

Accessing and Updating Your Information

If you have a GLO account, you may be able to review or update certain information through your account.

You may also contact GLO regarding personal information associated with your account or submitted directly to us.

Marketing Communications

You may unsubscribe from promotional emails by using the unsubscribe instructions included in the message.

Even if you opt out of promotional communications, we may still send necessary transactional or administrative messages relating to your account, purchases, listings, or use of GLO.

Public Business Information

Because GLO is a public directory, information intentionally included in a public business listing may remain publicly accessible even after an account is closed or a listing is removed from GLO.

If you believe personal information has been included in a listing inappropriately, please contact us.

Data Security

We take reasonable administrative, technical, and organizational measures designed to protect information in our possession from unauthorized access, disclosure, alteration, or destruction.

However, no website, internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

For this reason, you should use reasonable care when deciding what information you submit online.

Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and financial records, resolving disputes, enforcing agreements, complying with legal obligations, and protecting our legitimate business interests.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Children's Privacy

GLO is intended for a general audience and is not directed toward children under 13.

We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate parental consent, we will take reasonable steps to delete that information.

Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the ability to request access to, correction of, or deletion of certain personal information, or to exercise other privacy rights provided by applicable law.

Because privacy laws vary by jurisdiction and may not apply to every business or every type of information, GLO will evaluate privacy requests according to applicable law.

To make a privacy-related request, please contact us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date at the top of this policy. We encourage you to review this Privacy Policy periodically.

Your continued use of GLO after an updated Privacy Policy becomes effective constitutes your acceptance of the updated policy to the extent permitted by law.

How to Contact Us

If you have questions about this Privacy Policy, want to make a privacy-related request, or have concerns about how your information is handled, please contact:

Gainesville Locally Owned (GLO)
A division of SparkDog Creative
Email: reneecarson@sparkdog.biz